# 敏感词监控

\*\*敏感词：\*\*在管理后台，点击 【 内控管理 】 → 【 敏感词监控 】 → 点击 【 新增 】 ，按需设置后点击【 确定 】

1. 可监控所有开启敏感词开关的激活码下所有工单聊天室发送内容，触发敏感词后台即可记录
2. 当敏感词设置为禁止发送:发送消息涉及敏感词则无法发送，当敏感词设置为允许发送:发送消息涉及敏感词仅在后台做记录
3. 聊天室内直接发送内容与先翻译后发送内容都会触发敏感词

<figure><img src="/files/73RDqtZQUC3GYlzT2hSD" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/X01SXCSYDwTkfMPXBgUH" alt=""><figcaption></figcaption></figure>

\*\*敏感行为监控：\*\*点击【敏感行为监控】→点击【设置】→根据行为类型设置规则

<figure><img src="/files/eJ5hA1wT64o0Ia1vo6Rg" alt=""><figcaption></figcaption></figure>

**查看敏感行为监控**

管理后台 → 点击 【 内控管理 】 → 【 敏感行为监控 】

在桌面端触发敏感行为包括：删除消息、编辑消息、删除对话、消息归档、发送图片/视频/语音/链接/附件、地址钱包


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