# 素材管理

支持添加分组，方便对不同类型的客户进行差异化定制回复；

添加的分组，支持编辑分组名称和删除分组；

<figure><img src="/files/bLnaCWdhmRPdpNvFtkXZ" alt=""><figcaption></figcaption></figure>

文本、图片、音频、视频和名片，添加内容的操作一样，选择对应的类型添加即可；

图片支持格式：jpg, .jpeg, .gif, .png格式，单张大小不能超过1MB。

音频支持格式：支持.mp3,单个大小不能超过2.50MB。

视频支持格式：支持.mp4,单个大小不能超过10MB

<figure><img src="/files/TzpBU25gsYp5jTWwHAwi" alt=""><figcaption></figcaption></figure>

<details>

<summary>如何导入素材？</summary>

1. 选择需要上传的素材类型
2. 点击【导入素材】，先选择分组，可下载模版导入，选择文件格式导入

</details>

<details>

<summary>如何导出/删除素材？如何移动分组？</summary>

1. 选择需要导出的素材类型
2. 选择需要删除/移动素材的内容 ，再点击对应按钮

</details>


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